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Techserve bags Bose services gig

by Stuart Wilson, Monday 7 June 2010

UAE after-sales service provider outfit Techserve has been named as a UAE services partner for audio manufacturer Bose. The deal paves the way for Techserve to provide installation and repair services for Bose products sold in the UAE. Techserve, which is part of the Al-Futtaim Group, also holds service partnerships with Nokia, Sony Vaio, Panasonic, Toshiba and Sanyo plus several other vendors.

Probir Mukherjee, managing director of the electronics division at Al-Futtaim, said: "With major international brands in its growing portfolio, Techserve is now recognised as the premier quality service provider in the region. Our service competencies and approach to quick solutions has leveraged our position to a considerable level, giving the brands we work with a strong comfort factor."

Techserve plans to offer quick turnaround of all Bose audio products bought in for repair. The full service offering will include cosmetic components replacement, key components replacement and board-level repairs.

Rajagopal S, general manager at Techserve, said: "We are delighted to be awarded this service agreement with Bose. Our trained service staff will be on hand to provide any assistance and Bose customers can be rest assured that their audio equipment is in good hands."

Techserve will operate six service centre locations in Dubai, Abu Dhabi, Al Ain, Sharjah, Fujairah and Ras Al Khaimah and all Plug-Ins retail stores will act as drop off points for Bose customers.

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April, 2020

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