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Celfocus partners with Liferay to transform customer experiences for CSPs

Monday 16 April 2018

Celfocus will use Liferay Digital Experience Platform to build integrated omni-channel customer service solutions for the Communications Service Providers (CSPs).

LONDON – April 16, 2018 – Liferay, Inc., which makes digital experience software for enterprises, today announces its partnership with Celfocus, which delivers high-tech transactional solutions and products, consulting and technology services, system integration and managed services for Communication Service Providers (CSPs).

Nuno Viegas, Celfocus UK General Manager commented, “CSPs throughout the world are committed to becoming more agile, better connected to their employees and closer to customers but they face considerable challenges connecting siloed business processes to fix broken customer journeys. Liferay DXP provides the flexibility to integrate our own products and our client’s systems of record to rapidly deliver omnichannel portals and mobile solutions that evolve with our clients’ needs.”

Michael MacAuley, General Manager Liferay UK & Ireland commented, “Celfocus has demonstrated considerable success guiding telecommunications providers through digital transformation by architecting solutions that reuse components and improve business agility. It’s a natural partnership – in Liferay’s digital experience platform, Celfocus has a flexible platform with which to augment portfolio and deliver value quickly to CSPs in the UK & Ireland.”

As a Liferay partner, Celfocus is committed to providing innovative solutions for clients, holding recognizable and trusted presence serving the UK & Ireland market and the technological expertise to successfully implement solutions with Liferay’s software.

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