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Symphoniq adds AKCSL

by Stuart Wilson, Tuesday 10 June 2008

Symphoniq has boosted its European channel appointing UK reseller AKCSL to push its end user performance monitoring solutions through the channel. The appointment is one of seven new reseller agreements signed by Symphoniq across the globe as it looks to build up the availability of its solutions in new markets.

“As the demand for web application performance monitoring increases, Symphoniq is continually looking to expand our reach through strategic technology and reseller partnerships,” said Hon Wong, CEO and co-founder of Symphoniq.

“Working with well-known and respected partners like Cymbel, RKON, Accelerated Data, Assistec, GlobalNet Solutions, 01Zero Group and AKCSL creates an incredible opportunity for Symphoniq to fulfil customer needs while continuing to extend our presence,” Wong added.

Through the new reseller partnerships, potential Symphoniq customers will now receive convenient access to Symphoniq product demonstrations and professional expertise for the TRUE family of products as well as enjoy expanded local support and pricing, according to the vendor.

With organisations quickly adopting SOA and Web 2.0 technologies, like Ajax and Flash, to enhance the customer’s Web experience, Symphoniq attempts to manage the real-user experience by providing top of the line performance monitoring for web applications. Symphoniq’s TRUE family of products uses real users and real transactions to detect and isolate web performance problems in real time.

Besides AKCSL in the UK, Symphoniq also added Cymbel, who serves the Eastern region of the United States, RKON based in Chicago, Accelerated Data serving the United States, Assistec located in Brazil, GlobalNet Solutions serving Mexico and 01Zero Group based in Costa Rica, as resellers.

Aaron Reibstein, principal for Cymbel, said: “There is a growing demand among our clients for a solution that monitors their customer’s experience with as little downtime as possible. Symphoniq’s real end user performance monitoring solution offers my clients a comprehensive, cost-effective and unique view into what their customers are seeing when they visit their websites.”

Resellers working with Symphoniq have access to a support network and a range of marketing programmes to assist in the introduction of Symphoniq to their core product portfolio. In selecting companies for participation in the Symphoniq partner programme, Symphoniq is seeking expertise in a number of key areas including industry knowledge, vertical reach and vendor relations.

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