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Seagate opens Riyadh collection point

by Stuart Wilson, Wednesday 11 June 2008

Hard drive giant Seagate has officially opened a new collection point in Riyadh. The new facility will service Seagate’s authorised distributors, resellers and partners in Saudi Arabia under the company’s warranty programme. The collection point will process return material authorisation (RMA) disc drives at one central location, speeding up and simplifying the return procedures for Seagate disc drives.

“In establishing the Riyadh collection point, we are providing Seagate’s partners with yet another advantage in the Middle East market,” said Mark Whitby, Seagate executive director, FSU, Middle East and Africa. “Our authorised partners can now process returned drives much more quickly and in a more economical way which benefits both them and their customers.”

“Combined with our five-year warranty on Seagate disc drive products, the establishment of the Riyadh centre demonstrates Seagate’s commitment to partners in the region. We will continue to introduce new service programmes which will enable our partners to offer not just the best products and technology but the best end-to-end customer experience,” Whitby added.

Seagate claims that its new facility shows its commitment to provide best-in-class support to partners and resellers across the MEA region and particularly in Saudi Arabia, recognising its position as a key regional market.

The establishment of the Riyadh collection point highlights the enhanced investments and greater focus on sales, marketing and support initiatives to maintain Seagate’s strategy for MEA as a major growth market for its storage products, according to the vendor.

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May, 2021

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